Privacy Policy
Effective Date: November 8, 2025
The Alexandre Centre for Children’s Health (“we,” “our,” “the Centre”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website at https://alexandrecentreforchildren.com and our online services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the website.
1. Information We Collect
We collect limited personal information through this website for general communication and informational purposes. This may include:
· Contact Information: Your name, email address, phone number, or other details provided voluntarily through contact forms or email communications.
· Technical Information: Information automatically collected by web analytics tools, such as your IP address, browser type, pages visited, and referring website. This information helps us improve website performance and user experience.
· Cookies and Similar Technologies: We use cookies and analytics tools to better understand website traffic and usage patterns. You can disable cookies in your browser settings if preferred.
We do not collect or store any protected health information (PHI) through this website.
2. HIPAA and Health Information
The Alexandre Centre for Children’s Health complies with the Health Insurance Portability and Accountability Act (HIPAA) for all medical and patient information shared within our clinical systems.
Please note that this website is intended for general informational purposes only.
· Do not submit medical, diagnostic, or patient-specific information through online forms or unencrypted email.
· Any health-related information shared through our secure clinical platforms or patient portals is governed by our internal Notice of Privacy Practices, available upon request at our office.
3. How We Use Information
We use the information collected from our website to:
· Respond to your inquiries and provide information you request;
· Improve website functionality, performance, and security;
· Send limited updates or announcements, if you have opted in to receive them; and
· Comply with applicable laws, regulations, or legal requests.
We will never sell, rent, or lease your personal information to third parties.
4. Data Sharing and Disclosure
We may share limited information with trusted third-party service providers who help us operate the website, such as web hosting and analytics providers. These partners are required to protect your information and use it only for the purpose of providing contracted services.
We may also disclose information:
· If required by law or legal process;
· To protect the rights, property, or safety of the Centre or others; or
· With your explicit consent.
5. Data Security
We take reasonable and appropriate administrative, technical, and physical safeguards to protect your information. This includes:
· Encryption of sensitive data transmitted online (HTTPS);
· Secure servers and limited access by authorized personnel;
· Regular monitoring and updates to maintain system integrity.
While we use industry-standard safeguards, no method of transmission or storage is completely secure. By using our site, you acknowledge this risk.
6. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from minors.
If we learn that personal data has been inadvertently collected from a child under 13, it will be deleted promptly.
Parents or guardians who believe their child’s information has been submitted may contact us at concierge@alexandrecentreforchildren.com for assistance.
7. Your Privacy Choices
You may choose to:
· Opt out of receiving email communications by contacting us at concierge@alexandrecentreforchildren.com.
· Disable cookies in your browser settings.
· Request that we delete or update any personal information you have provided to us.
We will honor all reasonable requests in accordance with applicable law.
8. Links to Other Websites
Our website may include links to other websites for your convenience. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a new effective date.
If you are a registered user or subscriber, you may also receive email notification of significant updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
The Alexandre Centre for Children’s Health
8016 E Genesee St
Fayetteville, NY 13066
Email: concierge@alexandrecentreforchildren.com
Phone: (315) 552-3131
Last Updated: November 8, 2025